ITunes won't recognise my iPhone

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I have not backed up my phone in a while so I thought of doing it now. When I connected it to my computer, I found that iTunes doesn't recognize my device anymore. There small iPhone icon doesn't appear anymore and my phone is not prompting me to "trust" the computer. I am sure that there is data connection because I can use Windows Explorer to access the phone's image/photos.

I tried connecting the phone to another computer and the "trust" prompt came out so I was sure that it was iTunes or my computer playing up. After some research, here's the solution I found.

  1. Open Device Manager
  2. Expand Portable Devices and look for Apple iPhone. 
  3. Right click to Properties, go to Drivers tab, and click Update Driver...
  4. on the prompt, choose Browse my computer for driver software
  5. browse to the path "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" then click Next
  6. Disconnect the iPhone and Connect again.

 After that, my phone gave me the "trust" prompt.

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